Customer Messages
Summarize a return or dispute with evidence
Turn a messy buyer dispute into a clear timeline with your photos and messages, ready for the platform's case form.
Works with: ClaudeChatGPT Agent
Steps
- Collect the listing, messages, tracking, and photos.
- Give them to the agent.
- It builds a dated timeline and a calm response.
- Submit to the platform.
Copy-paste prompt
Here are the listing text, buyer messages, tracking info, and my pre-shipment photos for a disputed order. Build a dated timeline of events, point out what the listing actually said about condition, and draft a calm, factual response to the platform case. Do not exaggerate or accuse the buyer.
Replace the [BRACKETS] with your own details. Always review before an agent sends, buys, or posts anything for you.